Privacy Policy

Effective date: September 23, 2026

Northern Plumbing Co. ("we," "us," or "our") respects your privacy. This policy explains what information we collect when you visit www.northern.plumbing, contact us, or respond to our online ads, and how we use it.

Information We Collect

  • Information you give us: your name, phone number, email address, service address, zip code, and details about your plumbing issue when you fill out a form on our website, submit a Google lead form, call, text, or email us.
  • Information collected automatically: when you visit our website, we and our partners (such as Google and Squarespace) may collect your IP address, browser type, device information, pages visited, and how you arrived at our site, using cookies and similar technologies.

How We Use Your Information

  • To contact you about your request, schedule service, and provide estimates and invoices
  • To perform and follow up on plumbing work
  • To respond to questions and provide customer support
  • To improve our website, services, and advertising
  • To comply with legal obligations

Calls and Text Messages

When you submit your phone number, you agree that we may call or text you about your service request. Message and data rates may apply. You can ask us to stop contacting you at any time by replying STOP or telling us directly.

How We Share Your Information

We do not sell or rent your personal information. We share it only with:

  • Service providers who help us run our business, such as website hosting, scheduling, payment, and advertising platforms (including Google and Squarespace)
  • Authorities when required by law, or to protect our rights and safety

Advertising and Cookies

We use Google Ads to reach customers. Google may use cookies to show our ads based on your visits to our site and other websites. You can manage Google ad settings at adssettings.google.com and control cookies through your browser settings.

Data Retention and Security

We keep your information only as long as needed to provide service, keep business records, and meet legal requirements. We use reasonable safeguards to protect it, but no method of transmission or storage is 100% secure.

Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect their information.

Your Choices

You may ask us to access, correct, or delete your personal information by contacting us using the details below.

Changes to This Policy

We may update this policy from time to time. The latest version will always be posted on this page with its effective date.

Contact Us

Northern Plumbing Co.
Tampa, Florida
Phone: (813) 263-4941
Email: inquiries@northern.plumbing